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Autohaus has a lot of customers who bring their small children into the showroom and we can see them transition into "car guys/girls". If those children grow up wanting to be in the 'biz', they can take heart and a lesson from Kevin Dwyer's career. At the age of 15 Kevin was a porter in an Oldsmobile dealership, progressed to a counterman and then on to a larger dealership where, after earning his B.S. in Accounting, he became their Controller. He replaced his Dad as Autohaus' Controller in 2001. Five years later he was promoted to General Manager. During Kevin's 11 years with Autohaus the number of employees has tripled. Through all this growth employees have shared in the dealership's success while maintaining a family atmosphere in our team environment.Kevin and his wife, Sharon, have a grown son and daughter and an Austrailian Shepherd who thinks he's their third child. Kevin's primary hobby is raising freshwater tropical fish but his passion is Autohaus.
Years in Industry: Since 1994
Years with BMW: Since 1994
Awards: Over ten years of Profile In Achievement with BMW plus two BMW Grand Travel awards.
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I have always told my sales staff the sale can take minutes but it's the service after the sale that builds relationships. The most important thing I have learned from working at Autohaus is it is the PEOPLE that make a store not just bricks and mortar.
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Rick attended "Ole Miss" and when he talks about it his speech slows to that unique Southern drawl. He and his wife enjoy sports (especially Soccer), and a good movie.
Going back to 1981, Rick held positions as Finance & Lease Manager; Sales Manager and General Sales Manager. Rick joined Autohaus in September, 2011 as our Business Manager
His philosophy is reflected in his advice to new hires, "Work smart and keep a good attitude."
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Brett came on board five years ago at the start of Autohaus' extreme growth spurt. It's important to note, Brett said, "That through all this growth, the personalized way in which we do business has not changed." His work ethic and values include, "Be yourself and have fun." Brett's "beautiful wife, Eryn" and he have, "two handsome sons: Asher, age 5 and Cooper age 2." The boys, plus two Yorkie pups don't leave Brett time for hobbies.
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Years with BMW: Since 1991
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Years in Industry: Since 2001
Years with BMW: Since 2004
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Four years in the Marine Corps instilled a fitness ethic in Bob. He still works out and is overall conscious of decisions affecting his health.
After his military service, Bob worked in a Ford dealership for four years and has been with Autohaus for seven years after making the connection through a friend. Bob appreciates the fact that Autohaus has grown so much in the years he's been here and advises, "Work hard!"
Bob and his "wonderful wife" have a daughter, Addison, who is a fashionista at age 2, and a one-year-old son, Drake. The family also enjoys the company of an American Bulldog named Macy.
In addition to working out to keep up with all his responsibilities, Bob is one of those sports fans that annually earns St. Louis the title of, "Best Sports Town."
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Renard has been in the auto 'biz' for over 30 years, working in every capacity from manufacturing and management to sales. His customer service philosophy is, "Exceed customer expectations." He and his wife have three sons, one daughter, several grandchildren and one Black Lab. He loves to cook and often entertains the entire family but still works in two golf games a week.
Years in Industry: 15
Years with BMW: 12
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While Karen's 15 years as a Client Advisor is important, her great smile and genuine warmth and interest in clients is what strikes people and keeps them coming back. Her credo is, "Treat customers the way you would want to be treated and always stay positive." Karen dotes on her two sons and two little granddaughters and makes it a point to cook healthy food for them, using organic ingredients. In addition, she spends her time practicing Yoga, walking and reading.