Click on one of the people below to find out more information.
Years in Industry: Since
Years with BMW:Since
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Comment:
Autohaus
has a lot of customers who bring their small children into the showroom
and we can see them transition into "car guys/girls". If those
children grow up wanting to be in the 'biz', they can take heart and a
lesson from Kevin Dwyer's career.At
the age of 15 Kevin was a porter in an Olds dealership, progressed to a
counterman and then on to a larger dealership where, after earning his
B.S. in Accounting, he became their Controller. He replaced his Dad as
Autohaus' Controller in 2001. Five years later he was promoted to
General Manager.During
Kevin's 10 years with Autohaus the number of employees has tripled, as
did the new BMW store and a new MINI store is in the planning stages -
expected to be completed by the end of 2012.Through
all this growth employees have shared in the dealership's success while
maintaining a family atmosphere in our team environment.Kevin
and his wife, Sharon, have a grown son and daughter and an Austrailian
Shepherd who thinks he's their third child. Kevin's primary hobby is
raising freshwater tropical fish but his passion is Autohaus.
Years in Industry: Since 1994
Years with BMW: Since 1994
Awards: Over ten years of Profile In Achievement with BMW plus two BMW Grand Travel awards.
Comment:
I have always told my sales staff the sale can take minutes but it's the service after the sale that builds relationships. The most important thing I have learned from working at Autohaus is it is the PEOPLE that make a store not just bricks and mortar.
Years in Industry: Since 1973
Years with BMW: Since 2001
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I have sold New and Pre-owned cars as well as being a New Car and Pre-owned Sales Manager and working in Finance & Insurance.
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Rick attended "Ole Miss" and when he talks about it his speech slows to that unique Southern drawl. He and his wife enjoy sports ? especially Soccer ? and, movies.
Going back to 1981, Rick held positions as Finance & Lease Manager; Sales Manager and General Sales Manager and joined Autohaus in September, 2011 as Business Manager when they invited him to interview for the position.
His philosophy is reflected in his advice to new hires, "Work smart and keep a good attitude."
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Years in Industry: Since 2001
Years with BMW: Since 2004
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Four years in the Marine Corps instilled a fitness ethic in Bob. He still works out and is overall conscious of decisions affecting his health.
After his military service, Bob worked in a Ford dealership for four years and has been with Autohaus for seven years after making the connection through a friend. Bob appreciates the fact that Autohaus has grown so much in the years he's been here and advises, "Work hard!"
Bob and his "wonderful wife" have a daughter, Addison, who is a fashionista at age 2, and a one-year-old son, Drake. The family also enjoys the company of an American Bulldog named Macy.
In addition to working out to keep up with all his responsibilities, Bob is one of those sports fans that annually earns St. Louis the title of, "Best Sports Town."
Years in Industry: Since 1984
Years with BMW: Since 1993
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Prior to Don Quinn's two years as a Client Advisor with Autohaus he was a finance manager in the luxury car business for 13 years which means he has a total of 18 years' experience with BMW.
Don's "lovely wife" and he have three daughters and three grandchildren whom they spend time with, watching the children's sports and dance recitals as well as celebrating birthdays and holidays.
He is an avid golfer who plays once, sometimes twice, a week. Don also enjoys cooking and has a video library from The Kitchen Conservatory on gourmet dishes, sauces, etc.
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Brett came on board five years ago at the start of Autohaus' extreme growth spurt. It's important to note, Brett said, "That through all this growth, the personalized way in which we do business has not changed." His work ethic and values include, "Be yourself and have fun." Brett's "beautiful wife, Eryn" and he have, "two handsome sons: Asher, age 5 and Cooper age 2." The boys, plus two Yorkie pups don't leave Brett time for hobbies.
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Renard has been in the auto 'biz' for over 30 years, working in every capacity from manufacturing and management to sales. His customer service philosophy is, "Exceed customer expectations." He and his wife have three sons, one daughter, several grandchildren and one Black Lab. He loves to cook and often entertains the entire family but still works in two golf games a week.
Years in Industry: 15
Years with BMW: 12
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While Karen's 15 years as a Client Advisor is important, her great smile and genuine warmth and interest in clients is what strikes people and keeps them coming back. Her credo is, "Treat customers the way you would want to be treated and always stay positive." Karen dotes on her two sons and two little granddaughters and makes it a point to cook healthy food for them, using organic ingredients. In addition, she spends her time practicing Yoga, walking and reading.
Years in Industry: Since
Years with BMW: Since 1991
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Years in Industry: Since 1999
Years with BMW: Since2003
Awards: 7 Year Profiles in Achievement; Honors; Charter; Chromium; and Bronze.
Comment:
Booker has worked in the auto industry for a total of 12 years, 8 of those selling BMWs, after a brief career in banking.
He's collected numerous awards: 7 Year Profiles in Achievement; Honors; Charter; Chromium; and Bronze.
Booker says, "I strive to build excellent customer relationships because service after the sale is extremely important in providing the total Autohaus experience."
As Autohaus' EPP Fleet Sales Management Specialist, he handles larger companies with vehicles for upper level fleet clients.
Years in Industry: Since 2004
Years with BMW: Since 2007
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Tim started his career in the auto business as a technician and was in BMW sales for four-and-one-half years before joining Autohaus in spring, 2011, as a Client Advisor. He was married in 2009 to Laura who is a commercial interior designer. They live in the Metro East with their cat and a dog. Tim loves golf and Formula I racing. Actually, he says, "I enjoy anything to do with cars in my spare time."